Normally I do not write comments, let alone customer testimonials but since I appreciate excellent customer service, I had to write one for this company.
Triangle Healing Products is awesome! It is the only company and online store that carries one of thee, if not thee best shower heads in the world (very rare now and out of production). I could not find this particular shower head anywhere else (eliminates chlorine & is filled with unique natural quartz, citrine crystals, ceramics and rare Japanese hot spring minerals: really healthy shower experience) but they actually had it and one other limited edition version.
The price listed was quite reasonable for the quality and I believe under manufacture listed price (always nice to get a good price, on a high quality item). Also, their website was super easy to navigate and find what I wanted. Furthermore, the staff and customer service are outstanding. I live out of country (the shop is located in Canada) and needed it shipped to me. Diane is the wonderful woman who assisted me. She was very responsive and answered all of my questions in a timely manner (which I greatly appreciate). She gave me multiple shipping options, order status updates and provided me with the tracking details immediately after purchase.
Moreover, my item arrived sooner than expected which was really nice and it was carefully packaged (very happy that a conscious effort was made to protect my investment). I'll for sure be buying from this company in the future, as they have won me over as a loyal customer.
Support local family owned businesses: Triangle Healing Products is one of the best!
~ Hunter, 2017
This is such a fun place to shop!
One of my favourite local businesses and I have found nothing like it on my travels. I have shopped at Triangle Healing for years and have always been impressed with their warmth, endless knowledge and commitment to helping people feel and live better.
Most recently I purchased a Megahome Water Distiller and some other goodies (the Electric Body moisturizer is amazing and I had to stop myself from tasting it that is how good it smelled!) on a hot summer day and couldn't get out of the house to shop in person. I inquired about shipping rates but to my great surprise and delight the order was completed in under and hour and Diane dispatched Barry to deliver it in person (agreeably taking the many stairs in my building himself) and he gave me a great intro to the product! I was and continue to be blown away by their level of attentiveness and service.
Their website is really user friendly too and has a wealth of information that is very easily searchable. I have learned so much from them and their passion is palpable.
The shop is lovely as are all of the staff--Lorea is a delight and very helpful with nutritional supplements and aromatherapy. I really cannot thank them enough for their support, encouragement and loveliness. I am now on half of the medication I used to take for the first time in my adult life thanks to some well-selected and competitively priced thoughtfully designed and functional products. They are efficient and focused and will help your reach your health goals and you will leave feeling intrigued and empowered!
Millennials (and millennials-at-heart :) )--this is a great place to get your essential oils and their crystal selection (wands, spheres, lamps, points, you name it!) at great prices and you will not regret a trip to Triangle! I have some purchases queued up that I know I will enjoy immoderately; don't miss this gem.
~ J. Dawson, 2017
My new Premium Bellicon arrived today and I just LOVE it!!...
Thanks to Triangle Healing staff who helped me with my order and who displayed EXCELLENT customer service. Cheers!
~ D. Mander, 2017
I purchased my Amethyst Bio Mat at Triangle Healing and it is one of the best investments I have ever made...
I use my mat every day, often twice a day. In the winter especially, the healing energy of the infra-red rays is a blissful experience. I can't imagine living now, without my Bio Mat.
Thanks to the folks at Triangle Health, for what they offer.
~ S. Wright, 2017
Thanks to Diane and her fantastic staff and Barrie their technician, I now have my BlueMax lamp working again!...
What I originally thought to be a burned out bulb ended up being the ballast and with Barry's help over the phone, he was able to explain to me how to fix it myself. So he shipped me a new ballast (no cost) and voila, my light is working again! I love, love, love my BlueMax lamp, it provides me with the sunshine I need on those grey Victoria days! I use it all year round.
The folks at Triangle go out of their way to provide not just sales, but top notch service and I recommend to anyone that wants quality of life to check in with Triangle first!
~ K. Elder, 2016
I read Focus Magazine and I noted in some of the ads by Triangle Healing Products that they were mentioning a product called Barefoot Science insoles...
That got me thinking. I have been using orthotics for at least 30 years but my feet didn't improve, rather the opposite. I had to go back for adjustments many times and fiddled with pieces of foam to ease the discomfort of the pressure on the balls of my feet. I had the sinking feeling that it would go downhill as I got older. No good! One day I took myself to Spruce avenue where the Triangle business is located. I wanted to try the insoles out, no matter what. I fully expected that it wouldn't work but I was surprised. The owner of the store advised me to keep them on but I didn't dare. I went home and put them in my shoes and told myself to keep them there. Lo and behold, I walked on them all day and it felt good. Next day I saw my sister in town and we went to Dallas road for a walk. I said to her: a miracle has happened, I am without my arch supports and it feels so much better! I can't believe it. Normally, the balls of my feet would hurt so much. I have since been to Holland for a holiday and walked up to 5 hours a day, no trouble. Now, after 3 months or so of using them, I notice that my feet feel more flexible. I recommended them to a friend who has the same problem with her feet. What I can't get over is the fact that I walk without arch supports! Thank you Triangle for the wonderful help you gave me!
~E. Borsboom, 2016
I have noticed a couple things with the Bellicon Rebounder and if I can give any advice, it's to be patient with yourself...
First of all, it seemed like so much fun and easy to use that within days 10 minutes of bouncing/day, it was easy to do. However, I started to notice bruising on my thighs (some small, some large) and a noticeable pain in an old rib fracture I had sustained about 5 years ago. I was confused and wondered what was happening so I slowed down to simply swaying back and forth for about 3 minutes/day on the Rebounder until the bruises disappeared and there was no pain in the rib which took about 2-3 weeks. I then decided to do a march where I did not bounce; rather, just lifted my feet like I was walking. The next day it felt like I had done an hour of intense work-out in the gym if I was to judge on the soreness of my muscles. Again, I took it easy the next day and the sore muscles disappeared the following day. In summary, I am learning to respect the Rebounder and listen to my body as I start to gain health and vitality at 64 years old, and having made the decision to "age-gracefully!"
As for the Barefoot Science insoles, I noticed no pain in my feet and legs when I laid down at the end of the day within about a week's time. Since my bilateral bunion surgery of about 5 years ago, it always took over an hour or more for my feet and legs to stop hurting at night before I could go to sleep. It took my husband about 3 weeks to start to notice a difference as he had worn them with level 1 too much the first day and; as a result, developed leg cramping at night. He was instructed by Diane at Triangle Healing to start without level 1 and wear his insoles for less time in the day until his body started to tolerate the change. He told me this week that even though he has yet to move to level 1, the pain in his feet and legs at night was abating after a couple weeks. We are both extremely happy to have discovered and been introduced to these insoles. Thank you again Diane for all your help!
~ Leanne B, 2016
Thanks so much Dianne, I'm very happy with my structured water house unit...
I don't need to clean the bathtub as much, My skin feels healthier and softer after I shower, and I feel cleaner longer. No more itchy and dry skin for which, I am grateful, my plants love the structured water as well, it takes my droopy plant less time to bloom again after watering them. It's one of the best purchases I've made. Also thanks Diane and staff for your wonderful customer service, you are all so knowledgeable and helpful when I inquired about the structured water house unit!
~ Val Liberatore, 2016
Thank you so much for the royal treatment in your store...
it was so nice to have a massage while waiting for lunch - loved the soup. Also, thanks for the recipes - I am already loving the blender - my smoothies are absolutely delicious, so nice to have them so smooth. Thanks for the recipes, will enjoy making more things with my new Blendtec blender. Already planning my next purchase. Thank You Very Much!
~Jenna Sparks, 2016
I purchased a Blendtec 460 from Triangle after using a friend's for the last 7yrs....
Unfortunately, it had problems with the new electronics and failed to operate up to it's potential. I returned it to Triangle and was very happy with the customer service I received to solve this problem. Restored my faith in Blendtec and in great customer service. Thank You Triangle.
~Andrew MacPherson, 2016
I did my due diligence and Triangle Healing was the winner!
My new Perfect Chair PC510 is the best zero gravity chair money can buy! Thanks to Diane I received the best price one could obtain. I received my chair a week after it was ordered and it was delivered and setup/installed the same day it arrived. Barrie & Nick made the setup time go by with up their outgoing personalities extremely positive dispositions and clear superior customer service as they demonstrated their knowledge and experience. I received relief the minute I sat in the chair and reclined with the ultra smooth movement and extremely quiet motor. This chair will last the rest of my lifetime and maybe beyond? Thanks Diane, Barry and Nick for the absolutely terrific experience! I'll be in to try out the Bio-Mat! See you soon!
~Paul Jones, 2016
Compassionate service with expert knowledge....
I have dealt with Triangle Healing for several years now. Consistently they have provided the best possible information and support. Owner Diane Regan displays wisdom in every area of health. Technician Barrie Regan provides expert support; he has helped me in several installations and has always known everything that was needed to be done. Lorrie Regan graciously manages the store and welcomes everyone. Most important of all is the overall approach of Triangle Healing. They want people to be well! They are willing to do all that is possible to help. This store is a blessing for all!
~ Shirley Sullivan, 2016
It is my great priviledge to be your customer for a few years now.....
I appreciate beyond words your great knowledge and your sincere willingness to help me to choose the best products and supplements for my needs. Thank you for being always helpful, willing to go the "extra mile" to serve me. I would like to compliment on your staff members, namely Lorea and your son, who always spend as much time as I need to know about your products. Not only your products are far above average quality standards, but great prices too. Thank you, Diane for FREE shipping and fast-overnight delivery.
~Xenia Korbelova, 2015
I've been a customer at Triangle Healing for about 10 years...
I shop there because the products are researched and hand-picked by the owner, Diane, and she is just so knowledgeable. This is her business and she takes it seriously. I've purchased some rather costly items like blenders and air filters for my home/business to smaller items like books, water filters, skin products and food supplements. Diane is one of those rare folks who will speak honestly (almost bluntly) when you ask a question about a health product, machine, supplement...any item. It's a quality I so appreciate because I don't want to be 'sold', I'd rather be educated by someone who will just get to the point. I can rely on her to listen intently and then guide me to just what I am hoping to find. If you are committed to surrounding yourself with health items of high quality and wish to purchase locally, Triangle Healing is probably the best place to shop. The service and staff are excellent, the products are wonderful and the ambience in the store is ever friendly.
I am so grateful for your top-notch customer service. Thank you so much.
Over the last 6 years, I have purchased 6 products from Triangle...
A Blendtec, Dehydrator, Water distiller, Veggie slicer, hula hoop and water alkilinizer. All 6 of these products have done everything Diane said they would, and more. Each product has outlasted its warranty. I trust Triangle to provide quality products and quality service. I don't think there is anything they could do to improve their business except open more stores!
~Heather Fisher, Duncan BC, 2015
I would like to give a big thank you to Triangle Healing Products and to Barrie in particular...
I have a Blentec blender I bought in 2006. It had been giving me trouble and I wondered if it was time to buy a new blender. I spoke to Barry and he convinced me it was the jar. My old jar was looking a bit rough anyways so I got a new 3 quart jar. Turns out wasn't the jar at all. I mailed the bottom half of the blender to Triangle Healing Products and hoped for the best. Barry worked some serious magic. He figured out a wire was loose and got it repaired under warranty. Fantastic! My blender just got home today and it has had a complete makeover. I am totally grateful for the awesome service provided by the repair shop at Triangle Healing Products. Thank you.
~Yukon Goldie, 2015
I can't say enough good things about this shop the people and the product selection/ warranty they provide...
The staff's knowledge and wonderful assistance is without pressure while perusing the store. The selection is incredible. I have been a customer for too many years to remember. I distill my water daily, energize and alkalize for 25 + years. I have recommended them and will continue to recommend them highly. If you want a good experience with people, be the experience you want to experience. Oh and in case anyone question, I'm not related.
Simply a truly satisfied and grateful client, who hopes the shop will continue to flourish my entire life. Go visit and stay healthy.
~Nathalie Dube, Victoria BC, 2015
I went in here today because I run my Blendtec like a mule...
and the bearings in the jug finally gave up (although it still works - just louder). Their tech looked at it, spun the cog on the bottom, diagnosed the issue in about 4 seconds, and then the owner handed me a new jug without blinking an eye. I was so stoked that I didn't have to pay for a new one that I purchased the new mini jug that Blendtec released for nut butters and smaller jobs - the Twister. Shop local, make community connections, have a little human interaction, practice patience, linger awhile, enjoy yourself. This store is a unique gem with great people - real people - working inside, check it out !
~Ryan Totten, Victoria BC, 2015
Incredible service experienced whenever I visited the store....
Thorough expert explanation on every product that they carry, no pressure, just good old fashioned customer service. Diane has helped me in sooo many ways.....Purchased a Green Star Juicer, Water Distiller & supplements...I keep coming back & will continue to order online now that I'm back in Campbell River...Thanks to all!
~Cheryl Lauder, Campbell River, 2015
I have ordered 3 products over the internet from this store...
I had a few questions so I called and was so amazed with the personal help I received. Diane went above and beyond in making sure that all my questions were clearly answered also sharing much more needed information. My #1 Healing Store. Thank you.
~Jacqueline, Online Customer.
I've been buying product and reference material for the past 8 to10 years at Triangle...
and have found Diane and her staff to be an excellent source of information on ways to improve general health and quality of life. They also have lots of free printed materials on their products. I've purchased: the Bioresonance Pro Lasers to help with pain and discomfort, the MRS Mat which has brought wonderful relief of headache, back and general body discomfort, the alkaline water sticks, the Qi Lite Intranasal Lite to help with allergies, blood pressure etc, and a Water Distiller, which makes me feel much better about the general quality of the water I'm drinking. I had also bought a Natural Action "Wu Wei" portable unit which I can use anywhere I happen to be, and the under the counter unit, so I could treat all of the kitchen tap water as it came out of the water spout.
I'd been concerned about how I was going to install this apparatus, but Barrie (Technician) came over to my place, and hooked it up for me.While there, he observed that my bathroom sink taps were leaking, which had blackened the caulking around and behind the taps. He recommended I have a plumber come in, to replace the taps (as this is required in a condo unit), but he took the time to remove the old caulking and replace it. It now looks so much better. While in the bathroom, I'd mentioned that a previous handyman, had altered the toilet flushing mechanism, making it problematic. He had a quick look and saw the problem immediately, and fixed it. He's a very knowledgeable and kind-natured gent. He advised I get a different type of tap and made some very helpful recommendations.
~Val Edwards, Victoria BC
I am overwhelmed with your generosity and support in my new health challenge...
It worked fine for all that time then one day it just stopped working. I called Triangle Healing and after speaking with their technician he told me that he felt sure that it was a faulty circuit board and explained the procedure for me to replace it myself instead of having to ship it back to the store. They shipped it out, and I received the new board in two days, with no charge for the board or the shipping. Their service is exemplary and gives me great confidence in purchasing further items from them in the future knowing that they back up the products that they sell.
~Lee, North Vancouver BC, 2015
I phoned Triangle Healing to enquire about the Barefoot Science insoles....
I had been seeing a podiatrist who made custom inserts for me and had gone through many visits for adjustments only to hardly be able to walk, my feet were so bad. I spoke with Diane who was so helpful on the phone. When she realized that it would be difficult for me to get to the store she arranged for me to buy the insoles on the phone and one of her staff delivered them to me on his way home from work!!! In this day and age that kind of service is unheard of. My feet started feeling better almost right away and I've been steadily improving. Thank you for your above the mark service, I've been spreading the word of your store and the Barefoot Science insoles to everyone!
~Cindy Campbell, 2014
I am so impressed with the level of customer service I have received at Triangle....
The gaskets on my Blendtec jars blew out, and I was greeted warmly when I brought them in. I expected to have to buy new ones but the staff informed me they were covered under warranty. As they sorted it out for me I was whisked away to a massage chair and sent into a state of bliss and joy that was pretty much the best thing I've felt in ages! Happier I could not be. Big thanks for the staff at Triangle!
~Kevin Vowles 2014
We invite you to add your own Testimonial in the area below. Thank you for your continued business.